On-Demand Delivery Software for Your Own Store

Hand-Off on-demand delivery software lets a business offer local and same-day fulfillment from its own storefront. The business controls service zones, windows, order rules, fees, drivers, routes, tracking, notifications, and proof of delivery.

Offer Delivery on Rules That Work for You

Set Your Own Delivery Rules

Define where, when, and under what order conditions local or same-day delivery is available.

Keep Your Brand in Front

Offer delivery from your storefront and communicate through your business instead of handing the relationship to a marketplace.

Run Fulfillment in One Place

Connect order intake, delivery configuration, route planning, drivers, tracking, and completion.

Configure the Local Delivery Promise

Delivery Zones

Define local service areas by ZIP code or radius and apply the rules that fit each zone.

Delivery Windows

Offer scheduled windows and control their availability by zone, payment method, or fulfillment type.

Fees and Minimums

Set delivery fees and minimum order values around distance, service level, and unit economics.

Optimized Routes

Group accepted delivery orders into an optimized run for your assigned driver.

Tracking and ETAs

Give customers current delivery progress and predictive ETA information.

Driver Execution

Send assigned tasks to the Driver app for navigation, status changes, communication, and proof.

Offer, Dispatch, and Update Same-Day Orders

Configure the Delivery Promise. Choose service zones, windows, minimums, fees, and checkout availability.
Prepare and Route the Work. Move accepted orders through fulfillment, optimize stops, and assign the delivery run.
Keep Customers Informed. Share event-based updates, current ETAs, tracking, and delivery completion information.

Fit and Limitations

Hand-Off supplies the commerce and delivery software; each business remains responsible for staffing and operating its delivery service.
“On-demand” availability depends on the zones, schedules, capacity, and rules configured by the business.
White-labeled tracking pages are available on eligible Hand-Off plans rather than every plan.

Frequently Asked Questions

Can Hand-Off support same-day delivery?

Yes. A business can configure local delivery zones, windows, fees, minimums, and fulfillment workflows for same-day service when its operations support it.

Is Hand-Off a white-label delivery platform?

Hand-Off lets businesses operate delivery through their own storefront and customer relationship. Automated white-labeled tracking pages are available on eligible plans.

Who provides the drivers?

The business provides and manages its own employees or trusted drivers. Hand-Off provides assignment, routing, tracking, communication, and completion tools.

Can delivery rules vary by area?

Yes. Businesses can configure zones and apply delivery windows, minimums, fees, and other availability rules around their operating model.

Fact checked July 21, 2026

Sources

Hand-Off Driver — Apple App Store listing Accessed July 21, 2026