On-Demand Delivery Software for Your Own Store
Offer local and same-day delivery with configurable zones, windows, fees, route optimization, driver tools, and customer tracking.
Hand-Off on-demand delivery software lets a business offer local and same-day fulfillment from its own storefront. The business controls service zones, windows, order rules, fees, drivers, routes, tracking, notifications, and proof of delivery.
Offer Delivery on Rules That Work for You
Set Your Own Delivery Rules
Define where, when, and under what order conditions local or same-day delivery is available.
Keep Your Brand in Front
Offer delivery from your storefront and communicate through your business instead of handing the relationship to a marketplace.
Run Fulfillment in One Place
Connect order intake, delivery configuration, route planning, drivers, tracking, and completion.
Configure the Local Delivery Promise
Delivery Zones
Define local service areas by ZIP code or radius and apply the rules that fit each zone.
Delivery Windows
Offer scheduled windows and control their availability by zone, payment method, or fulfillment type.
Fees and Minimums
Set delivery fees and minimum order values around distance, service level, and unit economics.
Optimized Routes
Group accepted delivery orders into an optimized run for your assigned driver.
Tracking and ETAs
Give customers current delivery progress and predictive ETA information.
Driver Execution
Send assigned tasks to the Driver app for navigation, status changes, communication, and proof.
Offer, Dispatch, and Update Same-Day Orders
- 1Offer
Configure the Delivery Promise
Choose service zones, windows, minimums, fees, and checkout availability.
- 2Dispatch
Prepare and Route the Work
Move accepted orders through fulfillment, optimize stops, and assign the delivery run.
- 3Update
Keep Customers Informed
Share event-based updates, current ETAs, tracking, and delivery completion information.
Fit and Limitations
- Hand-Off supplies the commerce and delivery software; each business remains responsible for staffing and operating its delivery service.
- “On-demand” availability depends on the zones, schedules, capacity, and rules configured by the business.
- White-labeled tracking pages are available on eligible Hand-Off plans rather than every plan.
Frequently Asked Questions
Can Hand-Off support same-day delivery?
Yes. A business can configure local delivery zones, windows, fees, minimums, and fulfillment workflows for same-day service when its operations support it.
Is Hand-Off a white-label delivery platform?
Hand-Off lets businesses operate delivery through their own storefront and customer relationship. Automated white-labeled tracking pages are available on eligible plans.
Who provides the drivers?
The business provides and manages its own employees or trusted drivers. Hand-Off provides assignment, routing, tracking, communication, and completion tools.
Can delivery rules vary by area?
Yes. Businesses can configure zones and apply delivery windows, minimums, fees, and other availability rules around their operating model.
Launch Local Delivery From Your Own Store
Set the service area, order rules, fulfillment windows, and driver workflow around how your business actually operates.
Sources
- Hand-Off Driver — Apple App Store listingAccessed July 21, 2026
