Last-Mile Delivery Software You Control

Hand-Off last-mile delivery software connects the order and delivery experience in one owned platform. Businesses can configure local delivery, optimize routes for their own drivers, share tracking and ETA updates, communicate around delivery events, and record proof of delivery.

Own the Experience After Checkout

Own the Customer Experience

Keep ordering, branded tracking, communication, and delivery status connected to your business rather than a marketplace.

Operate Your Own Drivers

Assign delivery work to employees or trusted drivers and give them a focused mobile task workflow.

Connect Every Delivery Event

Use order and route progress to coordinate notifications, current ETAs, customer contact, and delivery proof.

Connect the Last Mile From Dispatch to Proof

Local Delivery Configuration

Set delivery zones, order minimums, fees, and windows around the service your business actually offers.

Route Optimization

Turn groups of accepted local orders into optimized multi-stop routes.

Driver App

Give assigned drivers customer information, order details, ETAs, navigation, statuses, and proof tools.

Real-Time Tracking

Share delivery progress and predictive ETA information through customer tracking experiences.

Event-Based Communication

Send company SMS or email around meaningful order and delivery status changes.

Delivery Completion Records

Close tasks with driver status updates and uploaded proof-of-delivery photos.

Configure, Fulfill, and Complete Every Delivery

Define Local Delivery. Set the zones, windows, fees, minimums, and availability that match your service area.
Route and Dispatch Orders. Group ready deliveries, optimize the run, and assign tasks to your own drivers.
Track Through Completion. Keep teams and customers informed, then record status and proof when the order arrives.

Fit and Limitations

Hand-Off provides software for businesses operating their own commerce and delivery workflows; it is not a third-party courier marketplace.
Delivery availability, fees, windows, and service areas are configured and fulfilled by each business.
Some advanced branded tracking capabilities depend on the selected Hand-Off plan.

Frequently Asked Questions

What does last-mile delivery software manage?

It manages the final movement of an order to the customer, including delivery configuration, routing, driver tasks, tracking, communication, ETA updates, and completion records.

Does Hand-Off provide third-party drivers?

No. Hand-Off gives businesses software for assigning and managing their own employees or trusted delivery drivers.

Can a business define its own delivery area?

Yes. Hand-Off supports local delivery configuration such as zones, minimums, fees, and delivery windows.

Can customers track an order?

Yes. Hand-Off supports customer order tracking, real-time route progress, and predictive ETA experiences.

Fact checked July 21, 2026

Sources

Hand-Off Driver — Apple App Store listing Accessed July 21, 2026