Last-Mile Delivery Software You Control
Connect ecommerce orders, local fulfillment, route optimization, your own drivers, customer tracking, and proof of delivery.
Hand-Off last-mile delivery software connects the order and delivery experience in one owned platform. Businesses can configure local delivery, optimize routes for their own drivers, share tracking and ETA updates, communicate around delivery events, and record proof of delivery.
Own the Experience After Checkout
Own the Customer Experience
Keep ordering, branded tracking, communication, and delivery status connected to your business rather than a marketplace.
Operate Your Own Drivers
Assign delivery work to employees or trusted drivers and give them a focused mobile task workflow.
Connect Every Delivery Event
Use order and route progress to coordinate notifications, current ETAs, customer contact, and delivery proof.
Connect the Last Mile From Dispatch to Proof
Local Delivery Configuration
Set delivery zones, order minimums, fees, and windows around the service your business actually offers.
Route Optimization
Turn groups of accepted local orders into optimized multi-stop routes.
Driver App
Give assigned drivers customer information, order details, ETAs, navigation, statuses, and proof tools.
Real-Time Tracking
Share delivery progress and predictive ETA information through customer tracking experiences.
Event-Based Communication
Send company SMS or email around meaningful order and delivery status changes.
Delivery Completion Records
Close tasks with driver status updates and uploaded proof-of-delivery photos.
Configure, Fulfill, and Complete Every Delivery
- 1Configure
Define Local Delivery
Set the zones, windows, fees, minimums, and availability that match your service area.
- 2Fulfill
Route and Dispatch Orders
Group ready deliveries, optimize the run, and assign tasks to your own drivers.
- 3Deliver
Track Through Completion
Keep teams and customers informed, then record status and proof when the order arrives.
Fit and Limitations
- Hand-Off provides software for businesses operating their own commerce and delivery workflows; it is not a third-party courier marketplace.
- Delivery availability, fees, windows, and service areas are configured and fulfilled by each business.
- Some advanced branded tracking capabilities depend on the selected Hand-Off plan.
Frequently Asked Questions
What does last-mile delivery software manage?
It manages the final movement of an order to the customer, including delivery configuration, routing, driver tasks, tracking, communication, ETA updates, and completion records.
Does Hand-Off provide third-party drivers?
No. Hand-Off gives businesses software for assigning and managing their own employees or trusted delivery drivers.
Can a business define its own delivery area?
Yes. Hand-Off supports local delivery configuration such as zones, minimums, fees, and delivery windows.
Can customers track an order?
Yes. Hand-Off supports customer order tracking, real-time route progress, and predictive ETA experiences.
Bring the Last Mile Under Your Brand
Connect local fulfillment, your drivers, customer tracking, and proof of delivery to the storefront you own.
Sources
- Hand-Off Driver — Apple App Store listingAccessed July 21, 2026
